“Pick up wait time far in excess of 90 minutes - very poor”
About Budget:8.0/10
The Car was very good for our needs and was faultless.... Collection was appalling, was waited about 90 minutes which was not great, a number of customers didn't wait and took cars from other rental companies and demanded refunds the Budget Line was excessive even if they had "staffing Problems" they knew how many cars were due out at that time and should of been prepared - Customers are sick of the "Covid" excuse and that's what it is an excuse
Counter staff at Budget Desk at DFW was very rude.
About QEEQ:8.0/10
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