The service attitude was okay, but because I did not purchase the additional insurance, the car provided was in poor condition. It was a red Kia with no power to climb hills, and the engine was unstable, functioning inconsistently. In the signal-less mountains, it almost stalled, scaring me half to death. During the 9 days of self-driving in the USA, I was constantly on edge, worried the car would break down in the middle of nowhere.

This car rental company offers relatively large vehicles. I booked a Jeep Grand Cherokee, but received a TOYOTA 4RUNNER instead, which is also a large SUV. When renting a car, make sure to carefully check each price term, as they might quietly add insurance, which you need to remove.

Overall, it was pretty good and the process was very smooth. The only downside was that the return location was not the same as Alamo's.

The category of car booked was not available and had to pay extra

Rate was not very beneficial for the car I got

Like: Service staff was friendly and helpful
Dislike: Waiting time at SF airport car pick up was too long