They charged me 200 THB for using a specific road twice, and I couldn't understand them because they didn't speak Chinese. The person before me was also charged 200 THB.

The service is good. If you have specific needs, make sure to communicate them before picking up the car, and they will do their best to accommodate.

The service was nothing special. Be sure to check the car thoroughly during pickup and take plenty of photos. QEEQ has difficulty managing its partner rental companies. I booked a Honda City (known as Greiz in China) but was given a Honda Jazz (known as Fit in China). I chose a sedan because I had a lot of luggage, otherwise I could have opted for a smaller hatchback. When I raised the issue during pickup, QEEQ and the rental company both insisted they couldn't change the car because it was in the same group. We managed to fit the luggage by folding the back seats, but if there had been four people traveling, it would have been impossible.

Service is professional and efficient. Picking up and returning the car is simple. Basic English conversation is required.

The staff was good but there was an issue to find a near by perrol pump to give FULL Fuel back, although it was close to full but the company didn’t accepted and had asked my to pay over THB 800/- for which i again had to look for a near by gas station and just had to soend about TB 240/- to get the fuel tank full but really faced some trouble to returned to terminal 1 arrival point as the GPS link provided by Hertz was taking me to terminal 1 departure. I still want to thanks Hertz staff to accept the car at the departure hall while not charging me anything extra.. but i belive had paid a good amount for car rental and insurance So was expecting Hertz team to accept the car on a first go itself instead me going back to gas station and getting it done just at the mere cost of THB 240/-