They charged me 200 THB for using a specific road twice, and I couldn't understand them because they didn't speak Chinese. The person before me was also charged 200 THB.
The vehicle had some debris, the carpet was not clean, and the car body had numerous scratches, so a thorough inspection was necessary. The staff's attitude was average, and we had to wait for the shuttle. When I arrived, the staff let later arrivals board the shuttle first. Only after I argued with her did she let us take the shuttle to the car rental location.
The car wasn't ready at the scheduled pickup time. Every time I asked, they would say it will be ready in another 20 minutes. This went on for two to three hours. Very dissatisfied with this service.
The entire process of picking up and returning the car didn't take much time, and the vehicles were very new. I originally booked a Honda Civic, but upon arrival at the store, I was informed of a free upgrade to another car model. However, after driving it, I found that this model has high fuel consumption.
1. I originally reserved a Veloz due to having quite a lot of luggage this time, but was given a Sienta instead upon pickup. The luggage capacity was inadequate, and I had to book an additional vehicle to address the issue. 2. While passing through a police checkpoint in Pattaya, I was stopped and informed by the police that the vehicle registration displayed on the car was expired. I was instructed not to drive further and immediately notify the vehicle owner, which was Hertz car rental. This caused inconvenience and delays for all passengers for about ten minutes before being allowed to proceed.
Returned the car with the tank almost full, but the drop-off location was hard to find and we took a wrong turn. There were no gas stations on the airport highway, so the gas level was one and a half bars short of full when returning the car. We suggested paying for the remaining fuel, which was rounded up to two bars plus a service fee, totaling 1,000 baht. A full tank costs 1,200 baht for 8 bars, yet they charged 1,000 baht for being just one and a half bars short. We felt this was excessive, but they said that’s their policy and charged us anyway.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Janice Christy
-
-
-
-
View more >Molly Ann
-
-
-
-
View more >Miriam Lily
-
-
-
-
View more >Georgia Stuart
-
-
-
-
View more >Frederic Gregory
-
-
-
-
View more >Paddy Gosse
-
-
-
-
View more >Jeff Cronin
-
-
-
-
View more >Joyce Funk
-
-
-
-
View more >Abel Pulitzer
-
-
-
-
View more >Arthur Norton
-
-
-
-
View more >Cliff McCarthy
-
-
-
-
View more >Mandy Hawthorne
-
-
-
-
View more >Bowen Carroll
-
-
-
-
View more >Armstrong Sam
-
-
-
-
View more >Jean Coffey
-
-
-
-
View more >Merle Gladstone
-
-
-
-
View more >Claire Eugen
-
-
-
-
View more >William Piers
-
-
-
-
View more >Elvis Lee
-
-
-
-
View more >Carr Marshall
-
-
-
-
View more >Car Rental Brands Ranked In Bangkok
Pay for Car Rentals with Crypto