Overall service was good, but the condition of the car was poor. Surprisingly, there was no spare tire, which is quite unexpected. I wonder if minor issues could lead to bigger risks.
The service is acceptable and both picking up and returning the car were very convenient. The vehicle was clean and in good condition, although it had a relatively high mileage of approximately 140,000 kilometers.
The car pickup process was troublesome. Returning the car was also problematic due to miscommunication with customer service. They told me to wait at Terminal 1, Arrival Gate 3, but no one showed up. Parking at the airport was inconvenient, and being unfamiliar with the area, I spent over an hour driving around. The staff hadn’t arrived when I got there. While the fuel tank was full upon arrival, driving for over an hour lowered it slightly, and I was charged a deposit deduction of over 570 THB.
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