The staff at pick-up and drop-off did not speak English, making communication difficult. Additionally, the fuel charges were excessively high. They charged 700 THB for just two missing fuel bars, which is unreasonable.
The car pickup was smooth, but they just handed over the child safety seat and let us install it ourselves. Not knowing the type of connectors, we spent a long time trying to fix it. Even after calling the rental company, they couldn't fix it either, so we left it in the trunk, but we were still charged for it
Dislike: The car didn't have an AUX port, USB port or Bluetooth. Throughout the journey, we had to make do without any songs to go with our nice road journey.
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