It was my first time renting and driving a car abroad, and it went smoother than I expected. The Toyota, which had 100,000 kilometers, still looked quite new. I used the air conditioning throughout the journey, so fuel consumption was a bit high. For the 300-kilometer round trip between Bangkok and Pattaya, I refueled twice: 91-octane costing 530 THB and 95-octane near the airport costing 450 THB. Overall, it was a great experience. Pickup and return were very convenient, just make sure to allow enough time. I’ll choose this again next time. The Shell gas station near the airport is a total rip-off—prices are much higher there.
The car was in good condition, and the service at the pickup location was excellent. However, the return location was hard to find, and the staff unfairly blamed me for a scratch that was already on the car. This behavior is frustrating.
When I arrived at the store, there was no staff, and I had to call them myself. This is quite inconvenient! If a tourist hasn't activated their phone, how can they contact the staff? It is recommended to have staff available at the store at all times. What's even more ridiculous is the license plate number...167! The car sides were very worn, and you could still see the remnants of Hertz stickers on the vehicle. Additionally, there was a long scratch on the body of the car, stretching from front to back.
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