Very satisfied. The staff was enthusiastic and patient, and they promptly assisted in solving any issues.

It wasn't clear whether the issue was with the rental company's credit card authorization policy or an error in the rental website's information. The rental company's requirement was a $3800 deposit, significantly higher than the $500-$3000 range stated on the website. My bank's limit was only $3400, and despite contacting the rental company and customer service, the issue remained unresolved for four hours. Eventually, I had to purchase an additional insurance policy directly from the rental company on top of the full coverage I already bought from the website. Although they promised to address the situation with the rental company's headquarters, I have received no follow-up for over two weeks despite multiple calls and online requests. This experience has shown me what it means to be irresponsible and untrustworthy.

Too many extra charges. The deposit without local insurance is high, and the charges for any damage are enormous. You must buy local insurance.

It's better to inform users about the process from the airport to the pickup point in advance!

Almost brand new car. Would recommend.