The wait time to pick up the car was quite long, and they didn't tell us how to exit the parking lot after we got the car. We had to drive around and observe everything to find the right way out. However, the return experience was excellent.

As I mentioned before, walking to the airport should be accurate, if driving navigation is inaccurate. It's hard to find the car rental return location at the airport.

There was no detailed explanation about the full fuel service. They only asked if I needed a full tank when picking up, but didn't mention that after purchasing, I could return the car with any fuel level. This led to a direct loss of 120 CAD.

Infuriating experience at the Alamo rental point in Toronto Airport: My booking stated a pickup time of 5:00 PM (17:00), but my flight arrived early, so I picked up the car 45 minutes earlier (4:15 PM). The staff did not inform me about any additional charges and processed it as an extra day's rental, charging me for a whole additional day. I am extremely displeased with this unprofessional behavior. Let this be a lesson learned.

The car was in great condition, very new and very clean.