Very bad experience with Fast Rent a Car

A great condition car

Adorable booking experience

It's a small rental company and they don't speak Chinese.

They told us the back seat was dirty when we returned the car. They suggested we clean it ourselves, otherwise, the company would charge a high fee. We were in a hurry to catch a flight, so the receptionist offered to help and only charged us 70 AED for cleaning. We even gave an extra 100 AED as a tip. Later, we found an additional charge of over 100 AED on our credit card for the dirty back seat. This was very disappointing as we couldn't dispute it after leaving.

Very bad experience from Fastcars, they want to sell upgraded insurance, when I refused they started to threaten that if any scratch happens they will ask for 2500, they repeated that (philipno lady) Their location needs a taxi from T2 to T 1 i paid 90 dirham both ways. Then upon inspection they refused to note small scratches and they delayed me for around 30 minutes to bring the car. I called them on their dxb branch they don’t answer calls. They are really bad with customers

Very good service from your side

its almost 9 days now since i returned the car but i Have not received yet any email confirmation from Fast rent a car inorder to refund my deposite. akhlaq_isb@hotmail.com 00966 59 120 1687