Overall, I was fairly satisfied with the service attitude. However, there was a hiccup where QEEQ provided an incorrect pickup address. The MEX representative on the phone had a heavy Spanish accent and wasn't familiar with Mexico City, so I couldn't understand the city pickup location he provided, only understood that we could pick up the car at the airport branch. Eventually, with the helpful assistance of our Airbnb host, we called MEX again and communicated in Spanish. They wrote down the nearest rental location for us, and after a morning of confusion, we finally picked up the car.

Extremely dissatisfied. I urge everyone not to rent cars from this platform or Mex Rental. It's practically a scam company. Mex forced insurance, and the rental platform shirked responsibility. Truly very dissatisfied!

The car rental service was decent, but I have major issues with QEEQ. I had a bad experience on my first time using QEEQ to book a car. I had paid all the fees to QEEQ, but at pickup, the system couldn't find the one-way fee. After a lengthy discussion, QEEQ asked me to pay upfront, saying they would refund me after I return the car. It's been over a week now, and there's been no progress! Why should I have to pay this money? Shouldn't QEEQ cover it? It's not just me, my friend also booked a car, and when they went to pick it up, there were no cars available. We had to rent from another company, and QEEQ didn't refund the fees.

El auto no estaba en buenas condiciones, todas las funciones eléctricas de ventanas, espejos y cámaras del lado derecho no funcionaban lo que hizo el manejo un poco más complicado, además el auto estaba mal alineado

Excelente atencion Calidad Explicaciones excelentes Los seguros La amabilidad

Excelente plataforma