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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9932129310
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9932129310
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Frankfurt-Heidelberg-Stuttgart-Füssen-Hallstatt-Salzburg-Munich

Reviewed: Fri, Jun 12, 2020
About Europcar: 8.0 /10
Overall service was okay, but there was a tire burst and had to exchange the car. The roadside assistance was very slow, and a model worth thousands was taken by the staff from the car. It wasn't placed in lost and found even though it was just a few hours. Sigh.
About QEEQ: 10.0 /10

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Lennon Jimmy

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Reviewed: Fri, Aug 30, 2019
“From Frankfurt to Munich”
About Europcar: 10.0 /10
Pretty good, although there was a bit of a surprise, they provided a free cushion to solve the problem

Muriel Aldington

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Reviewed: Tue, Nov 12, 2019
“Frankfurt-Lucerne-Interlaken-Paris-Nantes-Turin-Milan”
About Europcar: 8.0 /10
The available car models online did not match the ones at the physical store; everything else was fine.

Hermosa Charlotte

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Reviewed: Sat, May 6, 2017
“Exploring Downtown Frankfurt”
About Europcar: 8.0 /10
They didn't notify me in advance that the reserved model was not available, which is not user-friendly.

Murray Isaac

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Reviewed: Tue, Jul 14, 2015
About Europcar: 10.0 /10
Convenient and fast
About QEEQ: 10.0 /10

Patricia Whitehead

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Reviewed: Tue, Aug 9, 2016
About Europcar: 4.0 /10
We booked a 9-seat automatic Mercedes Vito, but when we arrived, the staff told us they only had a 9-seat manual Volkswagen or Opel, and the price remained the same. We had no choice but to downgrade from automatic to manual, and there was no compensation. Finally, when returning the vehicle, they charged us an extra 20 euros for a different drop-off location.

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