Europcar, Frankfurt Mainstation Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Frankfurt Mainstation Information, Car Rental Instructions & Policies

Address

IM HAUPTBAHNHOF 1

Telephone

+49 69 2429810

Pick-up Instructions

The branch counter is located in the station, and pleasefollow the logo to the counter.(There will be staff waiting for you for the after hours return with extra charge of 32 euros.)

Drop-off Instructions

CARRETURN: multilevel car park "Parkhaus Am Hauptbahnhof". Address: Mannheimer Str. 35, 60329 Frankfurt am Main, Germany. Coordinate:50.1044936,8.6618188 If the office is close, please return the keys to the key box at the counter area.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -21:00 08:00 -16:00	07:00 -21:00 08:00 -16:00	08:00 -16:00	08:00 -16:00	07:00 -21:00 08:00 -16:00	07:00 -21:00 08:00 -12:00	07:00 -21:00 08:00 -12:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

Extras Prices

Toddler car seat rental

Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)

EUR 12.75/day

capped at EUR 70

Additional driver

Note that all drivers must provide their valid documentation.

EUR 9/day

capped at EUR 79.9

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 9/day

capped at EUR 60

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

To be confirmed

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 12.75/day

capped at EUR 70

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 12.75/day

capped at EUR 70

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium Denmark Finland France Netherlands Liechtenstein Luxembourg Norway Show More Austria Belgium Denmark Finland France Netherlands Liechtenstein Luxembourg Norway Portugal Switzerland Sweden	EUR 7.5 per day

Depending on car models, bringing rental cars to below countries would cost differently:

Representative Car Models	Countries	Charges
Renault Trafic Combi Ford Galaxy	Croatia Czech Republic Hungary Ireland Italy Poland Slovakia Slovenia United Kingdom Show More Croatia Czech Republic Hungary Ireland Italy Poland Slovakia Slovenia United Kingdom	EUR 7.5 per day

Only car category beginning with beginning with M, N, E, H, C, D, I, J, S, R and FVAR/FVMR are permitted to cross border.

Must-not:

Taking rental cars to following countries is not allowed:
Bulgaria, Greece, Iceland, Serbia, Montenegro, North Macedonia, Kosovo, Moldova, Belarus, Russia, Malta, Ukraine, Cyprus, Albania, Bosnia and Herzegovina, Estonia, Latvia, Lithuania, Romania

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

6.6 mi from Frankfurt Airport

63.2 mi from Frankfurt Hahn Airport

Railway Stations

Nearby Frankfurt Central Station

Hotels

0.1 mi from Le Méridien Frankfurt

1 mi from Turm Hotel

1.5 mi from Living Hotel Frankfurt by Derag

Other Landmarks

0.5 mi from Commerzbank Tower

0.9 mi from Eschenheim Tower

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: 50.1073 8.6646

Guest Reviews

Total points： 7.7 / 10 Good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Patricia Whitehead
Frankfurt
4 /10 Average
Reviewed: Wednesday, November 6, 2024
We booked a 9-seat automatic Mercedes Vito, but when we arrived, the staff told us they only had a 9-seat manual Volkswagen or Opel, and the price remained the same. We had no choice but to downgrade from automatic to manual, and there was no compensation. Finally, when returning the vehicle, they charged us an extra 20 euros for a different drop-off location.
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Robert Field
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, November 6, 2024
Picking up the car at Frankfurt Central Station was very convenient, and the service was great.
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Maxine Commons
Frankfurt
8 /10 Very good
Reviewed: Wednesday, November 6, 2024
The staff was very kind and humorous. He understood our language limitations well. Returning the car was very convenient; we just handed the key to the receptionist and confirmed the fuel tank was full.
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Leila Tommy
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, November 6, 2024
I booked an Audi A4 wagon, but they gave me a Mercedes E220 wagon instead. Very satisfied! Picking up the car was just a matter of completing the paperwork at the counter and following the staff's instructions to get the car myself. Returning the car was even simpler: I handed over the keys at the counter, was asked if the tank was full, and was told everything was fine without them even checking the car. I picked up the car 2 hours early and returned it 1 hour late. No problem. Germans are so trusting and accommodating. Highly commendable!
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Rodney Elsie
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, November 6, 2024
Europe's largest company, originally French, but later acquired by Germany. I asked a girl from Airbnb, she said this company is reliable. However, I rented a French car in Germany, which was a bit disappointing. But the car was fully equipped, even with a side assist feature. In our country, such features would cost at least 350,000. Cars are really cheap abroad.
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Murray Isaac
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, November 6, 2024
Convenient and fast
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Hermosa Charlotte
Frankfurt
8 /10 Very good
Reviewed: Wednesday, November 6, 2024
They didn't notify me in advance that the reserved model was not available, which is not user-friendly.
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Muriel Aldington
Frankfurt
8 /10 Very good
Reviewed: Wednesday, November 6, 2024
The available car models online did not match the ones at the physical store; everything else was fine.
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Tab Halifax
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, November 6, 2024
I rented from Europcar and my friend rented from AVIS. At Europcar, there were staff at both the pickup and drop-off points in the parking lot. However, at my friend's rental company, sometimes there were staff and sometimes not. The guy at Europcar in Frankfurt train station was great, very enthusiastic, and did not try to up-sell anything.
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Kirk North
Frankfurt
6 /10 Average
Reviewed: Wednesday, November 6, 2024
Due to flight issues, I didn't arrive on time and the reserved car was no longer available. I had to switch to a compact model or pay extra.
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Matt Eva
Frankfurt
2 /10 Poor
Reviewed: Wednesday, November 6, 2024
There was only one person on duty, waited for half an hour. The parking spot number for pickup was incorrect, and there was no one around to ask. No one to explain the car features.
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Wayne Franklin
Frankfurt
6 /10 Average
Reviewed: Wednesday, November 6, 2024
It’s okay.
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Lucy Sweet
Frankfurt
8 /10 Very good
Reviewed: Wednesday, November 6, 2024
Overall service was okay, but there was a tire burst and had to exchange the car. The roadside assistance was very slow, and a model worth thousands was taken by the staff from the car. It wasn't placed in lost and found even though it was just a few hours. Sigh.
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Kristin Paul
Frankfurt
8 /10 Very good
Reviewed: Wednesday, November 6, 2024
Great service
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Todd Pansy
Frankfurt
6 /10 Average
Reviewed: Wednesday, November 6, 2024
It was okay
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Marsh Carey
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, November 6, 2024
Satisfied.
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Lennon Jimmy
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, November 6, 2024
Pretty good, although there was a bit of a surprise, they provided a free cushion to solve the problem
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Baird Andrew
Frankfurt
4 /10 Average
Reviewed: Wednesday, November 6, 2024
1. Due to a train delay, I called the rental company in advance to confirm a 10-minute delay, expecting to pick up the car by 19:10. I arrived at the shop at 19:07, but the staff had already left, so I could only pick up the car the next day. 2. I booked a premium wagon, but was given a sedan instead.
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Fitch Euphemia
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, November 6, 2024
Very convenient.
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