From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7627732356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7627732356
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Europcar, Frankfurt Mainstation Car Rental

Europcar 2000+ ratings, 19 reviews

Frankfurt, North Rhine-Westphalia, Germany

7.7 / 10 Good

Europcar - Frankfurt Mainstation Information, Car Rental Instructions & Policies

Address

IM HAUPTBAHNHOF 1

Telephone

+49692429810

Pick-up Instructions

The branch counter is located in the station, and pleasefollow the logo to the counter.(There will be staff waiting for you for the after hours return with extra charge of 32 euros.)

Drop-off Instructions

CARRETURN: multilevel car park "Parkhaus Am Hauptbahnhof". Address: Mannheimer Str. 35, 60329 Frankfurt am Main, Germany. Coordinate:50.1044936,8.6618188 If the office is close, please return the keys to the key box at the counter area.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -21:00
08:00 -16:00
07:00 -21:00
08:00 -16:00
08:00 -16:00
08:00 -16:00
07:00 -21:00
08:00 -16:00
07:00 -21:00
08:00 -12:00
07:00 -21:00
08:00 -12:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
EUR 12.75/day
capped at EUR 70
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
EUR 9/day
capped at EUR 79.9
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 9/day
capped at EUR 60
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
To be confirmed
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 12.75/day
capped at EUR 70
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 12.75/day
capped at EUR 70

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Austria

Belgium

Denmark

Finland

France

Netherlands

Liechtenstein

Luxembourg

Norway

Show More

Austria

Belgium

Denmark

Finland

France

Netherlands

Liechtenstein

Luxembourg

Norway

Portugal

Switzerland

Sweden

EUR 7.5 per day
Depending on car models, bringing rental cars to below countries would cost differently:
Representative Car Models Countries Charges

Volkswagen Caddy Maxi

Citroen Space Tourer

Croatia

Czech Republic

Hungary

Ireland

Italy

Poland

Slovakia

Slovenia

United Kingdom

Show More

Croatia

Czech Republic

Hungary

Ireland

Italy

Poland

Slovakia

Slovenia

United Kingdom

EUR 7.5 per day
Only car category beginning with beginning with M, N, E, H, C, D, I, J, S, R and FVAR/FVMR are permitted to cross border.

Must-not:

Taking rental cars to following countries is not allowed:
Bulgaria, Greece, Iceland, Serbia, Montenegro, North Macedonia, Kosovo, Moldova, Belarus, Russia, Malta, Ukraine, Cyprus, Albania, Bosnia and Herzegovina, Estonia, Latvia, Lithuania, Romania

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

6.6 mi from Frankfurt Airport

63.2 mi from Frankfurt Hahn Airport

Railway Stations

Nearby Frankfurt Central Station

Hotels

0.1 mi from Le Méridien Frankfurt

1 mi from Turm Hotel

1.5 mi from Living Hotel Frankfurt by Derag

Other Landmarks

0.5 mi from Commerzbank Tower

0.9 mi from Eschenheim Tower

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: 50.1073 8.6646

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.7 / 10 Good

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Patricia Whitehead

    Frankfurt

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    We booked a 9-seat automatic Mercedes Vito, but when we arrived, the staff told us they only had a 9-seat manual Volkswagen or Opel, and the price remained the same. We had no choice but to downgrade from automatic to manual, and there was no compensation. Finally, when returning the vehicle, they charged us an extra 20 euros for a different drop-off location.
    Read More >
  • Robert Field

    Frankfurt

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Picking up the car at Frankfurt Central Station was very convenient, and the service was great.
    Read More >
  • Maxine Commons

    Frankfurt

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The staff was very kind and humorous. He understood our language limitations well. Returning the car was very convenient; we just handed the key to the receptionist and confirmed the fuel tank was full.
    Read More >
  • Leila Tommy

    Frankfurt

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    I booked an Audi A4 wagon, but they gave me a Mercedes E220 wagon instead. Very satisfied! Picking up the car was just a matter of completing the paperwork at the counter and following the staff's instructions to get the car myself. Returning the car was even simpler: I handed over the keys at the counter, was asked if the tank was full, and was told everything was fine without them even checking the car. I picked up the car 2 hours early and returned it 1 hour late. No problem. Germans are so trusting and accommodating. Highly commendable!
    Read More >
  • Rodney Elsie

    Frankfurt

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Europe's largest company, originally French, but later acquired by Germany. I asked a girl from Airbnb, she said this company is reliable. However, I rented a French car in Germany, which was a bit disappointing. But the car was fully equipped, even with a side assist feature. In our country, such features would cost at least 350,000. Cars are really cheap abroad.
    Read More >
  • Murray Isaac

    Frankfurt

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Convenient and fast
    Read More >
  • Hermosa Charlotte

    Frankfurt

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    They didn't notify me in advance that the reserved model was not available, which is not user-friendly.
    Read More >
  • Muriel Aldington

    Frankfurt

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The available car models online did not match the ones at the physical store; everything else was fine.
    Read More >
  • Tab Halifax

    Frankfurt

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    I rented from Europcar and my friend rented from AVIS. At Europcar, there were staff at both the pickup and drop-off points in the parking lot. However, at my friend's rental company, sometimes there were staff and sometimes not. The guy at Europcar in Frankfurt train station was great, very enthusiastic, and did not try to up-sell anything.
    Read More >
  • Kirk North

    Frankfurt

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    Due to flight issues, I didn't arrive on time and the reserved car was no longer available. I had to switch to a compact model or pay extra.
    Read More >
  • Matt Eva

    Frankfurt

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    There was only one person on duty, waited for half an hour. The parking spot number for pickup was incorrect, and there was no one around to ask. No one to explain the car features.
    Read More >
  • Wayne Franklin

    Frankfurt

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    It’s okay.
    Read More >
  • Lucy Sweet

    Frankfurt

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Overall service was okay, but there was a tire burst and had to exchange the car. The roadside assistance was very slow, and a model worth thousands was taken by the staff from the car. It wasn't placed in lost and found even though it was just a few hours. Sigh.
    Read More >
  • Kristin Paul

    Frankfurt

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Great service
    Read More >
  • Todd Pansy

    Frankfurt

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    It was okay
    Read More >
  • Marsh Carey

    Frankfurt

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Satisfied.
    Read More >
  • Lennon Jimmy

    Frankfurt

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Pretty good, although there was a bit of a surprise, they provided a free cushion to solve the problem
    Read More >
  • Baird Andrew

    Frankfurt

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    1. Due to a train delay, I called the rental company in advance to confirm a 10-minute delay, expecting to pick up the car by 19:10. I arrived at the shop at 19:07, but the staff had already left, so I could only pick up the car the next day. 2. I booked a premium wagon, but was given a sedan instead.
    Read More >
  • Fitch Euphemia

    Frankfurt

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very convenient.
    Read More >
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