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Live chat Email us Service Code: 6657331312
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6657331312
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San Francisco - Carmel - San Simeon - Solvang - Santa Barbara - Los Angeles

Reviewed: Mon, Feb 10, 2020
About Hertz: 10.0 /10
There weren't many people in line. Initially, they wanted to upgrade my car, but the price increased by 20%, so I reverted to my original booking. They asked if I wanted extra insurance. After I declined, they didn't push further and quickly processed the paperwork for the car. Overall, the service was pretty good.

Relevant Reviews on Hertz LOS ANGELES AIRPORT

Lorraine Lewis

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Reviewed: Thu, Aug 16, 2018
“Los Angeles”
About Hertz: 8.0 /10

Quick service.

It was too late to check the vehicle when renting, and upon return, I found the left rear light was broken. I was in a hurry to catch a flight, so I only wrote a note. Not sure how the rental company will determine responsibility! Always inspect the car's condition when picking it up!

Vito Clare

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Reviewed: Mon, Mar 26, 2018
About Hertz: 4.0 /10
Long wait time, customer service kept pushing insurance and car upgrades. The first quote was nearly $300, which I refused. Then they said there was a discount for China Eastern or Air China members, obviously trying to rip me off. When I still refused, they said they didn't have the model I wanted and gave me a car parked in a corner. After dragging our luggage around to find the car, the tank was empty. I went back to the service desk, and they gave me another car at the opposite end of the lot. It took an hour and a half in total! They claim to be the biggest company.

Jerome Stephen

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Reviewed: Tue, Aug 1, 2017
“Western USA”
About Hertz: 10.0 /10
Overall good experience

Caesar Dunlop

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Reviewed: Fri, Jun 24, 2016
“20 Days of Family Self-Driving Tour in Western USA: Universal Studios in Los Angeles was thrilling a”
About Hertz: 10.0 /10
Hertz is a big company with many locations and cars, and the cars are very new. The Los Angeles airport branch is very close to the airport, making pick-up and drop-off very convenient. Our flight was delayed by several hours, and we were worried they wouldn’t hold our reserved car. We arrived at 2 AM, and the staff was very accommodating, and we got the model we reserved. We rented a GMC YUKON XL because we had 4 adults and 2 kids. The car was new, in great condition, and very comfortable for the 5600+ kilometers we drove. The price was reasonable, just over 10,000 RMB for 17 days, and fuel cost was lower than expected, only 400 USD. We will use QEEQ again and will choose Hertz first.
About QEEQ: 10.0 /10

S.Duncan

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Intermediate | Dodge Challenger or similar
Reviewed: Sat, Jun 1, 2019
“Don’t book with hertz”
About Hertz: 3.7 /10
Car (camaro) has mechanical issues (steering/wheel alignment issues and was overdue for service by 5,000miles) meaning it was dangerous when driving on motorways above 60mph. Swapped the car at Las Vegas the next day. No customer service. Didn’t have a replacement so had to go with a four door even though we had especially booked an American muscle car for our honeymoon. Very disappointed with hertz and wouldn’t bother booking a car with them again given lack of customer service. Had a much better and smoother experience with Dollar.
About QEEQ: 10.0 /10

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