Highway 1

Overall satisfactory, they recommend insurance and car upgrades, but you can politely decline. The staff are friendly.

Pretty good, we got to choose our own car within the same class. Since we had a lot of luggage, we chose a bigger one.

The car model did not match the one booked.

If there's a next time, I would definitely not consider Thrifty again. If not for the help from the car rental service, they might have overcharged me.

Renting and returning the car was very convenient. The car was in good condition and performed well over 3000 kilometers with no issues. Although there were additional insurance sales pitches, I declined them. There are a few things I was not satisfied with: 1. There were very few models in the same category. I couldn't find the Nissan brand I booked and had only two similar cars to choose from. 2. The child safety seat rental was too expensive, $78 for 15 days, much higher than the $30-50 quote I got from customer service earlier. This type of pricing should be clearly disclosed in writing beforehand.