I paid for a car I never got, because of your no refund policy.
R.Stang
United States
Reviewed: Tue, Jun 18, 2019
About Budget:2.0/10
I paid in advance, at the counter I gave Budget the wrong card. They said it was declined for the deposit, I thought it was because the deposit was over the amount available on my card. Later, after I rented a car from another agency, I realized I gave them the wrong card. Budget wouldn't take my debit card after my cc was declined. After checking about a refund, a saw fine print that I couldn't get a refund because of my credit/debit card problems. So I am not very happy about paying for a rental I didn't get to use. Also a BIG SHOUT OUT TO BUDGET FOR NOT TAKING MY DEBIT CARD LEAVING ME STRANDED.
Overall, the car was in decent condition, but starting from the third-to-last day, there was a reminder to add engine oil. Since all travel expenses were covered by my company, it was inconvenient to find a third party. It took me two hours to locate a store and switch cars. The small stores didn't have any available vehicles, so I ended up exchanging the car at the airport. The car I returned had half a tank of fuel remaining, and the staff assured me they would handle it without charging me extra.
About QEEQ:10.0/10
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I paid for a car I never got, because of your no refund policy.
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