Maple Avenue

This time I rented a car from BUDGET, and compared to others, they asked more detailed questions and the registration process was more comprehensive. There was even a staff member providing instructions beside the actual vehicle. Overall, very satisfied.

They do not treat customers as their top priority and do not provide convenience. In most places around the world, airport car rentals offer 24/7 service. Car rentals at the airport should allow customers to pick up cars whenever they arrive, considering possible flight delays, customs procedures, and baggage claim delays. Communication between the car rental company and the rental platform needs to be improved!

Car was amazing. Little credit car hazel but still ok

There were only 2 people at the counter. They were on the phone constantly so not focused on customers in front of them. There were 2 people in front of me in line and it took at least 45 minutes to be served. Once we drove off the lot the flat tire sensor came on so we had to go back and get a different car. People returning cars had to stand in the same line as checkout.

Dislike: The transportation to the airport was so late that I missed my flight.