Very disappointing. Reserved a car, but upon arrival, they said there were no cars available and couldn't tell us how long the wait would be. We had to pay extra to get a different car, and the only option was an Audi A7. Without informing us of the price, they charged an additional 1,400 euros to my card. Up till now, I have no idea what this charge is for.
Was not informed that adding an extra driver and picking up the car at the airport would incur additional fees. I thought these services were free, but only realized the extra charges when I saw the invoice. Very dissatisfied!
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