Quebec City, Montreal, Ottawa, Niagara, Toronto

I had already bought full car insurance and personal insurance on the website, but they kept pushing us to buy additional coverage and wanted us to pay extra for a better car, which was quite uncomfortable.

The experience was terrible. There were constant upselling attempts during the rental process. They refused to give me a car unless I bought additional insurance. Eventually, they only gave me a Camry, the worst option in its class. They also didn't have the models they initially promised. The return process was extremely inefficient, and I still haven't received a return receipt or confirmation email. The accident handling was very slow. After an incident, I had to switch cars in Vancouver, but they said it was a U.S. car and refused to accept it upon return.

I rented an SUV but we could not fit all our luggage in the trunk. We had 2 medium suitcases and 2 duffle bags but we could only fit 1 suitcase and 1 duffle bag in the trunk. It felt uncomfortable to leave our other luggage in the back seat when we parked in stops along the way.

QEEQ staff were very helpful when we said our flight may arrive late and we may be late in picking up the car. They arranged with Dollar for us to do a late pick-up.

Car was high mileage, 66,000 miles. Beat up field car. Piece of junk. Hard to believe how bad it was. Looked like it had been in 3 accidents (not repaired). Hundreds of scratches all over, not just a few. Chip in windshield they wanted to charge us for. Luckily my son had noted it on initial inspection sheet. The car was filthy. Dollar hosed it off for us. That did nothing. Do not rent from Dollar. !!!!!

Excellent

Like: We drived in 24 days 5000km between Calgary and Vancouver. Perfect vehicle for a big family
Dislike: I liked every think