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From other countries or regions
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Live chat Email us Service Code: 1042711332
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1042711332
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Los Angeles San Diego

Reviewed: Sat, Oct 19, 2019
About Hertz: 2.0 /10
Very dissatisfied. This was my first time using this company. The person who attended to me was a woman, and without asking me, she added $500 of additional services. When I noticed and asked for a refund, she was reluctant. Meanwhile, there was an elderly white lady renting a car next to me, and this woman directly asked her if she wanted the service. The service was extremely poor! During the process, I had the customer service from the rental platform talk to her over the phone, but she was clearly unwilling and refused to take the call.

Relevant Reviews on Hertz LOS ANGELES AIRPORT

Lorraine Lewis

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Reviewed: Thu, Aug 16, 2018
“Los Angeles”
About Hertz: 8.0 /10

Quick service.

It was too late to check the vehicle when renting, and upon return, I found the left rear light was broken. I was in a hurry to catch a flight, so I only wrote a note. Not sure how the rental company will determine responsibility! Always inspect the car's condition when picking it up!

Louise Rosalind

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Reviewed: Fri, Sep 22, 2017
About Hertz: 10.0 /10
A very pleasant car rental experience. As soon as you exit Los Angeles airport, you can take their free shuttle to the rental office. The cars are nice, and even the same models seem better equipped than those in China. When returning the car in Las Vegas, I didn't know and thought returns could be made in the city, so I took many unnecessary detours and wasted a lot of time. Reminding everyone to handle car returns at the airport in Las Vegas.
About QEEQ: 10.0 /10

Eartha Malthus

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Reviewed: Sun, Aug 27, 2017
“Thoughtful Online Service Throughout”
About Hertz: 10.0 /10
Very convenient and smooth
About QEEQ: 10.0 /10

Lucien Belle

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Reviewed: Thu, Jul 27, 2017
About Hertz: 8.0 /10
Returning the car was extremely convenient and quick.

Dempsey Aled(k)

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Reviewed: Fri, Nov 18, 2016
“West USA”
About Hertz: 2.0 /10
The Hertz Los Angeles Airport location is actually a bit far. Though I originally reserved a 4Runner and saw many of them at the pickup location, they wouldn't give me one. Instead, they gave me a Nissan Pathfinder, but the paperwork wasn't completed properly. When I went back to the counter to sort it out, they inexplicably made me switch cars or pay more money. The whole process took over an hour, and the counter staff weren't very friendly.

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