Mexico City, Sun Tower, San Miguel de Allende, Guanajuato, Morelia, Mexico City

El auto superó mis expectativas. Pero tuve que esperar por el auto casí una hora.

Cuando hice la reservación del auto ofrecian un paquete de protección de la unidad tanto en México como en Estados Unidos, pero en la agencia Budget me obligaron a pagar un seguro de cobertura nacional de acuerdo a la ley estatal de Baja California.

The vehicle's condition wasn't great. The engine warning light came on while driving, the wipers were almost unusable, and the door lights didn't work well. The main issue was: the insurance claimed on the rental order wasn't included (though I had bought full insurance). It didn't cover even the most basic theft, collision, or any amount of protection... I had to keep calling home to sort this out but got nowhere! It wasted a lot of my time, and I was charged an extra $20 late check-in fee at my accommodation because of this. The rental cost also didn't match; the prepayment wasn't recognized by the rental company, and I had to sort it out again after returning home...

Counter at airport.

Quick and Easy.

El auto en excelentes condiciones y económico en gasto de combustible, bastante espacioso.

Mucha facilidad y rapidez en los viajes.

The car was excellent, the check in and check out process was great and the customer service was phenomenal. We could not be happier!! Thank you Budget.