The car is a bit old

The service attitude of the rental agent, Gigi, was good. Although there was an unpleasant incident, it was resolved satisfactorily. We might choose this company again next time.

Discount car rental has an outstanding service, excellent customer service and immaculate cars with a more than accurate price

With EasyRentCars I have the chance of use different companies out of the big ones that gives an exceptional service as europcar, hertz, or avis.

Car was over 8 years old, 140,000KM on clock and every panel had dents and scratches. Discount did not know how to open the car, the central locking didn't work. Shutle bus operator got lost on way to and from the airport to the car yard. Efpos machine didn't work for deposit. They do not take AMEX which we discovered on landing. Took 2 hours from landing to getting in the car. Missed appointments because of it.

We received a phone call the day before our rental requesting all our details, as it was due to be very busy on the day we got in. Upon arrival, it was hard to communicate with staff about pickup, the car was not ready, and the counter staff asked for all the details again. We were told our car was not ready because it had actually been in an accident and7 they would need to clean an alternative for us. The staff member then claimed we would be given a better car, however we received exactly what we had booked. In general we were not very pleased with our experience with this company.