Even early in the morning, there's a queue right after they open. I didn't get the Alfa Romeo I booked; they gave me a hybrid Toyota instead, and the deposit is higher than other companies. The inspection form didn't carefully record all vehicle scratches; luckily, I noticed and made them add two more. Otherwise, returning the car would have been a disaster. This was the strictest car return inspection I've ever experienced in Europe!

Not bad

During the pickup process, the staff attended to other customers twice.

The pickup location is unreliable, and my rental contract had major loopholes. The drop-off location was closed on the day of return, causing significant losses.

I booked auto car but they said they dont have auto so I should pay more for bigger auto or just same amount but smaller auto or I should go for a manual car even if they mentioned it is auto.

I claimed this issue to the CR then they tried to help me. Still waiting the result.