Booked through QEEQ platform, applied for a translation in advance, and bought full insurance. At the counter, they only charged a 1-dollar deposit. Reserved a Toyota Corolla, but it wasn't available at pickup. The staff casually pointed to a nearby Hyundai Venue, which was new, and there was no extra charge, so we took it. Full tank on pickup and return. Noticed a scratch on the right door at pickup, took photos according to the guidelines. Return was smooth with clear signage. Rented for 3 days to visit Banff; couldn't make it to Jasper due to the wildfire.
The car pick-up was quite good. They knew we had already purchased insurance and did not push us to buy more.
However, during the drop-off, we were in a hurry to catch a flight and did not check carefully, resulting in an extra charge of around 10 Canadian dollars.
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