The service from Miss Li in the South Island was excellent. She was very enthusiastic and patient. It was a great car rental experience! I will definitely rent from this company again when I visit Christchurch next time!
After a minor collision in Queenstown, the rental company deliberately did not mention any charges for four days. When returning the car, they suddenly demanded a fee; otherwise, they wouldn't let me go! If I wasn't rushing to catch a flight, I would have called the police or sought consular assistance! This rental company is malicious, deceptive, and unethical! Be very careful! Don't be tempted by their low prices, as it will cost you more in the end! Feel free to contact me at 185 1169 1169 for any advice!
The windshield washer fluid was empty, and no water could be sprayed out. However, during the car inspection, the staff did not honestly mention this. It wasn't until it rained after driving out that this issue was discovered. This is an integrity issue.
Car size was fine, needs English as well as Chinese.
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Customer Service
Relevant Reviews on Yes Rentals Yes Rentals Christchurch
Ulysses Terry
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