Austria Vienna → Lake District → Germany Königsee → Salzburg

The staff were efficient and enthusiastic. Any issues were resolved smoothly. The car we initially got was significantly different in size from what we booked, but it was quickly replaced after negotiation. However, finding the car was a hassle. Despite its close proximity, unclear instructions from the staff made us search for half an hour.

Picking up, using, and returning the car was very convenient. I recommend buying insurance at the rental location. I booked a Citroën but received an Opel, which was stable even at 160 km/h on the highway. The car had some scratches, but they informed me beforehand. I just handed over the keys when returning.

The car pickup process was very smooth, and the staff were very nice. They drove the car directly to the pickup point for handover, so I didn't need to find it in the parking lot myself.

Standard service

All smiles when nothing goes wrong, cold faces when issues arise!!!