Renting and returning the car were both convenient. There were no hidden fees. However, the car had a minor issue; the right rear door couldn't be opened from the inside.

The process for picking up and returning the car was very simple. Inspect the car and take photos yourself when picking it up. When returning, just fill up the tank.

Great impression, the AVIS salesperson was very enthusiastic.

Nice upgrade to a large SUV which was a great bonus

All good using the platform as usual

I booked a car for 2 weeks during Christmas and New Year time. The pick up was easy and rapid. The staff at the counter answered all questions friendly and frankly. At first I didn't got the car I had booked. I booked Dodge Grand Caravan but they gave Kia Sorento which was so far acceptable. We travelled with many luggages and we found the rear seat couldn't be folded. One of the staffs walked by and tried to help but it still didn't work so he gave us another car, Grand Caravan GT, which was upgrade. The car was perfect. We all enjoyed the trip. The drop off was smooth and rapid, no paper works. Overall was great. Recommended.

This was my third time booking on the platform. There were adequate selection. The price drop was not so practical. Overall is satisfaction. Recommended.