The Tamra store should have known that my flight KA325 would arrive in Jeju after their closing time at 08:00 PM on 22/06, but they still accepted the order. This led to me having to take a taxi to the hotel that night and then another taxi to the airport the next day (23/06) to pick up the car. The time and money I lost should be compensated by both you (ZuzuCar and Tamra).

The car arrived on time at the pickup point. However, one staff member was careless and didn’t ask for any registration; just told me to take the car. The fuel tank was only one-third full, and the staff member said it was fine to return it the same way. Later, I felt something was wrong, so I used WeChat to contact a colleague at the car rental company whom I’d spoken to before. He told me to go back and re-register all the documents, but by then I'd already left Jeju City and had to drive an extra 50 kilometers.

Fast pick up and drop off process

最初に予約違う車が用意されており受取に時間がかかった。

it could be better if they can provide us an umbrella to the shuttle bus when its raining