Phuket Airport - Mai Khao Marriot

Overall satisfied, no hassle, very smooth process.

Very satisfied, 5-star rating. Bought full insurance to avoid trouble. The guy just did a quick check when I returned the car and it was all okay. The car was in good condition, around 15,000 km. It was comfortable for the whole family, with enough power to climb hills without any trouble. No problem driving around the island!

The rental company promised Chinese language support, so I didn't purchase the Chinese service from the car rental platform. However, it was useless because neither side's English was good enough. The car transferred to me was a Mitsubishi and a diesel, which I only discovered the next day. But the car was very new and easy to drive.

Only one person on the desk and they were fully occupied with another customer for 20 minutes before serving me so not a great start plus whilst the car was new it wasn't to my liking really especially as it was classified as a large SUV but compared to the other large SUV's i've booked it was sub-standard in my opinion

I didn't get a separate mail with pdf voucher though it was needed at the check-in dask. So I had to use expensive internet to get confirmation from sight and it was jpg-format. In spite the girl needed pdf she made a photo of voucher from my phone screen and let me go. Now I'm looking forward to debloking my funds from credit card.