Didn't inspect the car in advance; tires were worn out. They only changed the tires the next day after I requested it. Gave me a Vios as a replacement for a day and still asked for fuel costs. Couldn't return the car at klia2, had to go to the rental office in klia. What a terrible company!

Suria is good but their office is in KLIA Terminal 1, people landing at T2 need to move to T1 for collection. Suria representative will pick up from T1. One clause that i didn't like is the off timing pick up and drop off charges which is bit more.

The pricing is bit high but has to be satisfied with the service.

The car is in tip top condition. The pick up was very smooth. The dealer is very friendly. Instructions are very clear. Handover process is exceptionally great.

Encounter tyre punctuated and staff assisted us with top-notch customer service! Keep up the good work!

The car wasnt ready to pick up at the airport, instead, a staff drove to meet and take us to the airport car park nearby (abt 5 mins ride) for car pick up. It would be much better if they can arrange to pick up the car right at the airport. The staffs were nice and helpful though.