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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3795183326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3795183326
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SURIA, Kuala Lumpur International Airport Car Rental

SURIA 3000+ ratings, 44 reviews

Kuala Lumpur, Selangor, Malaysia

8.8 / 10 Very good

Best Price Car Rentals at Kuala Lumpur International Airport(KUL)

Last updated on: November 19, 2024

SURIA - Kuala Lumpur International Airport Information, Car Rental Instructions & Policies

Address

Kuala Lumpur International Airport, KLIA2 Arrival Ln, 64000, Selangor, Malaysia

Telephone

006013 2638000 / 006013-2638000

Pick-up Instructions

The SURIA - Kuala Lumpur International Airport car rental location is in the airport and pickup outside

Please contact the staff to pick you up to SURIA - Kuala Lumpur International Airport car rental when you arrived.

Please contact Suria staff by phone or WeChat: +60132638000 (same number on WeChat)72 hours prior to pickup for pickup instructions. If you are deplaning at KLIA1, pick up your car at KLIA Car Rental Parking Area D (Level 1); if you are deplaning at KLIA2, please contact the store staff after deplaning to confirm specific pick-up information. Vehicles can be picked up and returned 24 hours day. After hour fee of MYR 80-120 will apply if the vehicle picked up and returned after regular business hours.

Drop-off Instructions

Return at departure hall Car Park A. Vehicles can be picked up and returned 24 hours day. After hour fee of MYR 80-120 will apply if vehicle picked up and returned after regular business hours.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

23 - 65 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in Malaysia

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
MYR 15/day
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
MYR 10/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
MYR 9/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
MYR 9/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
MYR 10/day

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Singapore, Thailand, Brunei Darussalam

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.5 mi from Kuala Lumpur International Airport

Railway Stations

27.4 mi from Old Kuala Lumpur Railway Station

28.9 mi from Ampang Park Station

Hotels

17.4 mi from Kasyaf Place @ Ascotte Boulevard Semenyih

17.9 mi from Q One Hotel Semenyih

17.9 mi from Soho Hotel Semenyih

Other Landmarks

27 mi from Istana Negara Malaysia Palace

27.7 mi from Petaling Street

28.1 mi from Parliament House

FIND ME A CHEAP RENTAL
Map view of SURIA Store Location
coordinates: 2.7430884 101.6864393

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Guest Reviews

Total points: 8.8 / 10 Very good

  • Vehicle condition: 5.9
  • Vehicle cleanliness: 5.8
  • Spaciousness: 5.6
  • Counter staff: 6.1
  • Pick-up location: 5.8
  • Drop-off location: 5.8
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • C.Lee

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: Always inform them whether you're gonna be in klia1 or klia2. I did and it was easy. Directions was clear, process was easy.
    Read More >
  • K.Ong

    Kuala Lumpur

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: Pickup was fast and efficient. No long waits or etc. Everything has been pre-filled and basically had to just pick up the car.
    Dislike: The person there was English illiterate. So communication was a bit of a barrier. They really need to improve on that. Not everyone in this world speak or read Chinese.
    Read More >
  • I.HAJI DAUD

    Kuala Lumpur

    8.6 /10 Very good

    Reviewed: Friday, November 22, 2024

    Like: The car that I booked
    Dislike: The car are not as we booked
    Read More >
  • J.Robst-Cross

    Kuala Lumpur

    9.8 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: Great car, no hassle and was perfect for what we needed it for. Highly recommended.
    Read More >
  • Jonathan Yeung

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    They said will give me a honda car, but it's not, they just give me a brand new 7 seats car, totally new
    Read More >
  • Wai Sang

    Kuala Lumpur

    8.7 /10 Very good

    Reviewed: Friday, November 22, 2024

    Please keep the inside of the car free of roaches for future drivers.
    Read More >
  • C.Chan

    Kuala Lumpur

    8.7 /10 Very good

    Reviewed: Friday, November 22, 2024

    Good staff service. And car is quite good and very clean.
    Read More >
  • J.Chui

    Kuala Lumpur

    7.7 /10 Good

    Reviewed: Friday, November 22, 2024

    Difficult to locate the staff at the airport because the rental office is at another terminal.
    Read More >
  • Fluke

    Kuala Lumpur

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    SURIA has provided us a decent car. The representative was great and we had a really good communicate with him about how and where we should be met.
    Read More >
  • Y.Tang

    Kuala Lumpur

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    I paid for Toyota Innova or similar car but they downgraded to a Malaysia made 4 door sedan. The size was much smaller and the staff rejected to change a similar car. I had no choice but to take the downgraded car. The Bluetooth audio took us 40 min and not able to connect my iPhone for GPS and audio. Most car rental companies rent the car with full tank of gas while this one left only less than half tank and the staff said to return the car with 3 bars. How could I return the car with exact measurement for 3 bars. Without any choice I had to fill up the tank almost full to benefit the next renter because there was quite a distance between KL city center and the airport.
    Read More >
  • John Tan

    Kuala Lumpur

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Too Good. No comments needed. Keep it up. I would say Suria is the best car rental in KLIA as ive tried all other car rentals. Suria service is so far better than all
    Read More >
  • R.Bhatt

    Kuala Lumpur

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    They picked and dropped us directly to and from airport, we did not need to find the place
    Read More >
  • M.CHEHASSAN

    Kuala Lumpur

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Beyond expectation. Highly recommended.
    Read More >
  • Stanley L.

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Excellent experience and a good condition of the car is the first priority of everything
    Read More >
  • Anonymous

    Kuala Lumpur

    7 /10 Good

    Reviewed: Friday, November 22, 2024

    Booking toyota innova but downgrade to perodua alza. Smaller mpv for 7 of us with luggage.
    Read More >
  • L.siubao

    Kuala Lumpur

    6.3 /10 Average

    Reviewed: Friday, November 22, 2024

    Is hard to find the drop- off location in the car park. Even the gas is not full to full to the customer
    Read More >
  • Jun Yung

    Kuala Lumpur

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Good car. Easy rental. Hassle free.
    Read More >
  • Tommy

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Suria rental company is the best than i rental b4 ! the service staff is good and nice
    Read More >
  • ANTHONY LAU

    Kuala Lumpur

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    staff is very helpful & polite... the rental is also reasonable. They provide shuttle service from Klia 2 to rental center which located at Klia, the shuttle driver is a kind uncle... all the procedures are smooth and fast, i get my car within ten minutes... i will choose this company next time if i want rent a car again. THANKS SURIA!
    Read More >
  • Eddie

    Kuala Lumpur

    8.3 /10 Very good

    Reviewed: Friday, November 22, 2024

    The car wasnt ready to pick up at the airport, instead, a staff drove to meet and take us to the airport car park nearby (abt 5 mins ride) for car pick up. It would be much better if they can arrange to pick up the car right at the airport. The staffs were nice and helpful though.
    Read More >
  • Ryuta Yamada

    Kuala Lumpur

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Very friendly staffs and well maintained cars
    Read More >
  • T.Ru Xiu

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Encounter tyre punctuated and staff assisted us with top-notch customer service! Keep up the good work!
    Read More >
  • M.Yahya

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Superb
    Read More >
  • Wahseem Soobratty

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Great
    Read More >
  • Anonymous

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The car is in tip top condition. The pick up was very smooth. The dealer is very friendly. Instructions are very clear. Handover process is exceptionally great.
    Read More >
  • Sharan

    Kuala Lumpur

    8.3 /10 Very good

    Reviewed: Friday, November 22, 2024

    Suria is good but their office is in KLIA Terminal 1, people landing at T2 need to move to T1 for collection. Suria representative will pick up from T1. One clause that i didn't like is the off timing pick up and drop off charges which is bit more.
    Read More >
  • J.Tan

    Kuala Lumpur

    8.7 /10 Very good

    Reviewed: Friday, November 22, 2024

    Really smooth transaction. They will pick you up at the arrival point and drive you to the office. Really 5 star service. Staff guides you on the process of returning the car. First ever car rental in kl and had a really wonderful experience with them. Thank you guys
    Read More >
  • R.H

    Kuala Lumpur

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    事前にwechatでの連絡先の情報があり、到着時間やピックアップ、返却後の送りについてもコミュニケーションが取れていましたので、とてもスムーズでした。スタッフの方も笑顔でとても印象が良かったです。
    Read More >
  • Y.KOBAYASHI

    Kuala Lumpur

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    KLIA terminal1なら目の前の駐車場なので便利です。T2到着だと送迎が必要なのでwhat'sAppでのやり取りが発生します。待ち合わせ場所は複雑ではないので迷いませんでしたが、朝8時から営業開始なので早朝便で到着すると長い時間待つことになるのが難点。ただしスタッフの方もとても親切でした。
    Read More >
  • Gustave Hughes

    Kuala Lumpur

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Good service
    Read More >
  • Clare Catharine

    Kuala Lumpur

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    We scheduled to pick up the car at 8:00 AM, but didn't see any staff until 9:40 AM. We got the car and completed the inspection at 10:12 AM, waiting like fools for nearly 2 hours. When the tire burst on the highway, we asked the staff on WeChat for a solution, but they were uncooperative and told us to contact someone else. The problem was that the contact number they gave us didn't work! Finally, we had to contact the customer service of the rental platform. The only good thing was that the car was relatively new.
    Read More >
  • Aubrey Holmes

    Kuala Lumpur

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Friendly service
    Read More >
  • Dana Frank

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Due to a flight delay of three hours, my scheduled 12:45 AM flight arrived at Klia2 around 4 AM. After a 15-minute phone call, they contacted me and immediately picked me up to the company's location at Klia1.
    Read More >
  • Renata Tate

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The staff were attentive and enthusiastic.
    Read More >
  • Dana Haywood

    Kuala Lumpur

    4 /10 Average

    Reviewed: Friday, November 22, 2024

    Didn't inspect the car in advance; tires were worn out. They only changed the tires the next day after I requested it. Gave me a Vios as a replacement for a day and still asked for fuel costs. Couldn't return the car at klia2, had to go to the rental office in klia. What a terrible company!
    Read More >
  • Ingrid Fox

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Excellent customer service
    Read More >
  • Sandy Piers

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    As a tourist from Hong Kong, it was convenient that the staff could speak Mandarin and Cantonese. The vehicles were new and clean, and the staff were polite. The process for both picking up and returning the car was quick. They also provided useful tips for driving on the road. I will definitely rent from them again next time.
    Read More >
  • Joanne Spencer

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very good
    Read More >
  • Josephine Chaucer

    Kuala Lumpur

    4 /10 Average

    Reviewed: Friday, November 22, 2024

    From the time of car pickup to the return, the staff were not proactive. I had to call multiple times to find out the location for the car handover. I contacted them via WeChat a day or two before departure, but received no response.
    Read More >
  • Sampson Noyes

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very satisfied, good service, but the car is quite old and the brakes are not very responsive.
    Read More >
  • Julie Maltz

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very satisfied, will rent from this company again for future trips.
    Read More >
  • Elroy Violet

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Professional service, they even picked me up at the airport.
    Read More >
  • Grace Grey

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Satisfied with the service. The on-site process was quick. The vehicle's exterior was checked in advance. Although the car was an older model, the most important thing was that the interior was clean.
    Read More >
  • Odelette Effie

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very good
    Read More >
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