Dislike: The person there was English illiterate. So communication was a bit of a barrier. They really need to improve on that. Not everyone in this world speak or read Chinese.
Like: Pickup was fast and efficient. No long waits or etc. Everything has been pre-filled and basically had to just pick up the car. Dislike: The person there was English illiterate. So communication was a bit of a barrier. They really need to improve on that. Not everyone in this world speak or read Chinese.
Due to a flight delay of three hours, my scheduled 12:45 AM flight arrived at Klia2 around 4 AM. After a 15-minute phone call, they contacted me and immediately picked me up to the company's location at Klia1.
Really smooth transaction. They will pick you up at the arrival point and drive you to the office. Really 5 star service. Staff guides you on the process of returning the car. First ever car rental in kl and had a really wonderful experience with them. Thank you guys
“If possible, the car that I booked, eg Bezza. please don’ t change to Pesona. If you want to upgrade”
About SURIA:8.6/10
Like: The car that I booked Dislike: The car are not as we booked
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Good Service but can't communicate
Dislike: The person there was English illiterate. So communication was a bit of a barrier. They really need to improve on that. Not everyone in this world speak or read Chinese.
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