Like: Pickup was fast and efficient. No long waits or etc. Everything has been pre-filled and basically had to just pick up the car. Dislike: The person there was English illiterate. So communication was a bit of a barrier. They really need to improve on that. Not everyone in this world speak or read Chinese.
From the time of car pickup to the return, the staff were not proactive. I had to call multiple times to find out the location for the car handover. I contacted them via WeChat a day or two before departure, but received no response.
Like: Great car, no hassle and was perfect for what we needed it for. Highly recommended.
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Customer Service
Good Service but can't communicate
Dislike: The person there was English illiterate. So communication was a bit of a barrier. They really need to improve on that. Not everyone in this world speak or read Chinese.
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