Budget and Avis are the same company. Overall, the process of picking up and dropping off the car was pretty convenient. Since there were no special circumstances in between, we only interacted with the rental company during pick-up and drop-off. Booked a Kona, but got an 80,000 km Mitsubishi ASX instead.
They provided me with a Hyundai Tucson with 32,666 km on it. Surprisingly, it was fully equipped with keyless entry and start, heated seats, tri-zone automatic climate control, lane keeping assist, adaptive cruise control (these two features are really helpful for first-time right-hand drivers, as the car tended to veer left initially), pre-collision warning, steering assist, and rear cross-traffic alert. Apart from the lack of a 360-degree camera, it had everything.
There are many winding roads in the South Island, and local drivers take corners very quickly.
The service was quite attentive and they explained everything patiently. However, the staff member who attended to us wasn't very experienced. They processed the transaction three times, and I had to authorize payment three times. The billing is still incomplete, and I need a follow-up from after-sales service.
Very friendly and enthusiastic, the car was very new.
About QEEQ:10.0/10
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