Spain and Portugal

Excellent

They promised to change the car the next day but their attitude was extremely rude and provided no explanation. If they had told me on the day of pickup that they didn't have the model I wanted, I would have just left. Why make a promise if you can't keep it? On the second day, their attitude was even worse.

Arrived early and there was no car; still no car when the time was up, ended up with a 5-seater instead of a 7-seater

The car pickup was very smooth, thanks to my sister who helped as a translator, making communication hassle-free! For those of us with limited English, I recommend downloading a translation app or using the iFlytek translator for Spanish communication, as their front desk staff's English isn't great. Avoid misunderstandings, haha.

Quick service, friendly staff. Fast drop off, would recommend.