The shuttle service was prompt, but note that the communication phone line is in English.

It was late at night when I picked up the car in Christchurch, but the staff were still waiting for my flight to arrive.

The location is just a 5-minute drive from Christchurch Airport, very quick. When picking up the car, you need a NZD 2500 pre-authorization, hoping it will be refunded quickly. If the vehicle gets damaged, they will deduct NZD 2500 and then refund based on actual repair costs, which feels a bit unsettling. Not sure about the efficiency of New Zealanders, whether it will take a long time or not.

There were plenty of vehicle options, but the pickup process was a bit lengthy due to issues with vehicle insurance and the rental deposit. Other than that, everything was good.

High cost-performance ratio