Venice-Bolzano-Misurina-Mount Xiusi-Milan-Pisa-Siena-Pienza-Rome

Hertz has great customer service and is very professional. I'll always use Hertz in the future.

We returned the car early, but ended up being charged over 80 euros extra. What is this nonsense?

The location is near Venice train station, about a 10 to 15 minutes walk. The store is easy to find, located right by the main road leading off the island. The car will be placed in the parking area in front of the store in advance, making the pickup process very quick. The return location is on the fourth or fifth floor of a parking garage in Milan. Navigation directions are clear, but there's a bit of a walk to the metro or train station after returning the car.

Extremely impatient attitude, completely discriminatory towards Chinese people! I hope your company can take this seriously and communicate with your partners to address this issue! Although it is difficult to change the inherent negativity in some countries, at least basic service should be provided!

Pick up location is not the same as stated. It requires to take shuttle to get the car. The car is quite small and I can barely fit two large luggages.

Excellent with automatically rebook function for lower price.