Western USA

Very good

After passing customs, I sent a WeChat message to inform them of my arrival. I received a response with the car model and license plate number after half an hour, but no car arrived at the designated spot even after waiting for another half hour. When I called customer service, they told me they had closed for the day and that the message I received was an automated reply. They promised to send a car right away, but I had to wait another half hour.

Car has exceeded my expectation. I was expecting a 2016 to 2018 model as was described on the site but I got a newer car and the rate was unbeatable. Didn’t get any hassle from the staff and the car was ready when I got there. Definitely gonna go with EasyRentCars and next time.

It worked great. Website was easy to navigate and understand. Most of all, all the info I need was there to make my experience at the car supplier hassle free from docs I need to what to expect from the staff. You got all your bases covered.

Once that you are able to find the location (Airport shuttle + company shuttle), everything was smooth.

The car was a 2016 car which is rather old for a rental car. The front tires were not in a very good condition (I would have replaced them if they were on my personal car). I mentioned that to your employees and asked for a different car, but they were very firm not to meet my request.