Yellowstone

The car’s exterior looked quite new and the staff was very friendly. There was some incorrect information when we left, but the staff quickly resolved it.

When renting the car, I was advised to purchase full insurance and upgrade the model, which I declined because I had already bought insurance in my country. However, the front desk added roadside assistance to the rental agreement without informing me. I thought it was part of the deposit and signed it. When returning the car, I realized they charged an extra $90 for it, even though I already had roadside assistance with my insurance from home. I wasted $90 unnecessarily.

Prompt order response, but follow-up service was lacking

The service was excellent. We swapped cars three times over 11 days, and all issues were resolved promptly.

Dollar was great. The individual who helped me at the counter was awesome.