Overall, it's okay.

No comments We tried them 3 times Very good

Excellent website Excellent discount

Car was a Fiat Egrea or something, fine on the flat but gutless on hills of which there are a lot in Turkey. It was clean, very neatly new and suitable for 4, any more and I suggest the weight would add to the struggle to get up hills!. We found that switching the air con off helped with the hills!!

Not at all. The car I hired wasn’t available and received a VW Tdi. No luggage space for all our stuff. Car was given with a quarter tank, broken arm rest and a constant Tyre fault sign which didn’t switch off. The counter service representative had a blank expression and didn’t for once smile or make me feel welcome while finalizing paperwork. At the end of my trip I called in to Europacar to mention that the time of drop off will be later they had no problem but I received a call later by the same counter service representative swearing directly at me for the car. I tried explaining that I called in and he shun me by swearing me and dropping the call. Upon my arrival at Europacar I was approached by three men with no identification and I was questioned by them to pay cash extra. I was with my wife and I felt intimidated by these men. I then went in to Europacar and all the representatives just said it’s fine I can go and there’s nothing to sign for handing over the car. This is the last time I will use Europacar and I have voice recordings and a video to this effect. This was the worst hiring experience I have received from Europacars.

To be sure to find our way in Turkey we rent a GPS for 42 € . It was not working correctly and we lost 2 hours to find our location because it gave us a wrong way. On many times we had to find our way alone. On drop-off the guy was not abble to give us any explanation