San Francisco - Pebble Beach - Palm Springs - Las Vegas - Los Angeles

Excellent service

Eberything was clear for me. I would prefere the car insurance condotions to be shown and comparred more clearly .

The queue for picking up the car was very long. Initially, they gave me a pickup truck, but then I went to the counter to exchange it for a Ford Fusion. When I went to get the car, I found out that someone had already loaded their luggage in it, meaning it was reserved for someone else. I had no choice but to go back to the counter and, in the end, I paid extra for a Lincoln. The whole pickup process took more than two hours. The worst part was that the Lincoln had low tire pressure after just one day, so I had to go back to the shop to exchange it for a Ford.

I didn't even get to see the car, let alone rent it. They charged me the full amount upfront and didn't refund a single penny. Extremely terrible!

bit pushy on extra insurance even when we were covered and to upgrade. but pleasant and didnt hinder the booking process too much.

The car was in generally good condition and clean but had some minor faults (tyre pressure and poor steering). Drop off in LA airport was difficult as we could no locate the Avis centre and ended up at Budget.

Best deal available by a significant margin