The service was standard, but I noticed an overcharge of $66 on the final bill during the return process. I had them correct it promptly.

Car broke down. Battery flat and warnings up on dashboard. Tried to call Budget road side assistance but got nowhere. Tried to call drop off point but no response. Couldn’t get the car back on time because of this. Ended up paying someone to jump start me and finally got the car to an alternate drop off point. Fella there was very helpful.

Yes

Front screen where dirty inside, hood where not cleaned and there where staines/spots in the passenger seat

Great service and good information given prior to picking up the car.

I Called two times from Denmark to Budget in EWR. First call I talked to a local guy Who was rude and completely useless. Second call, I got an South East Asian guy, who was very helpfull and solved the issue.

You shoul consider expressing more clearly, which company you actually are renting from. In my case Budget. Could have missed it...

Car was good but Newark return process wasn't smooth. I left the car with the keys in it (as I was told). I had to call them to make sure they checked the car in.