The staff provided excellent service and arranged for a Mandarin-speaking staff member. Highly recommended.

Picked up the car at 8 AM, there were only two service staff at the counter, but luckily the wait wasn't long. When returning the car, it coincided with lunchtime, but no extra fees were charged. Overall, quite satisfied.

Staff are very friendly and accommodating, our flight were late, they were able to pick us up and take us to KLIA1 to pick up the vehicle. Drop off process are easy to follow, will definitely rent from them again.

Easy to use app and booking process are very easy.

Generally ok. Didn't clean interior space before handing over.

Generally ok.

I had to wait for more than half an hour to drop the car, nobody was picking up the call to come to collect the car, then I ran upto the counter to get someone to take the car and then we came back to inspect the car with the luggage and then again rush back to airport departure as i had wasted more than 30 mins for this process at the peak time when I had to catch the flight, at the time of drop try to understand the customer cannot invest time in these activities as he has to catch the flight.