The downtown return location was very hard to find, so I ended up returning the car at the airport and taking a taxi back to the city.

Shuttle service for both pickup and return at the airport was very convenient, and the business process was quite clear and standard. However, there was no so-called Chinese service available at all, even after I asked.

First car we were given needed an oil change so we had to drive it back to hertz to get another car then after driving that second car to our destination we found that second car was also past its oil change. Need to check your cars better, shouldn’t be down to the person renting.

Great prices super easy booking. Very happy.

Like: Great return service - Nathan was excellent.
Dislike: Pick up - service not as efficient as it could have been.

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