Not very satisfied

Terrible service, serious overcharging, already filed a complaint.

Pros: The line wasn't too long. Although there was only one person at the counter, they were very efficient. Cons: They will try to sell you insurance and keep emphasizing the disadvantages of not buying it, even though I already bought insurance on QEEQ and it was indicated on my receipt. The staff still tried to sell me more insurance.

Unsatisfactory, no other solutions if the credit card doesn't work, even though the card has no issues!

The queue time was too long. We booked the car in April, but there were no cars available when we arrived, making us wait for about 5 hours without any compensation.