Couldn't rent because I didn't have a translated document. A staff member, who seemed to be Filipino, was very bureaucratic and said the police would cause trouble, and insurance claims would be difficult, blah blah blah. In fact, it's not a big issue. There are many notarization companies that can handle this in 5 minutes with a phone call, but they didn't tell me. They only explained the company policies. I found a notary company on my own and sorted it out immediately. I've decided never to rent from National again.

We arrived in the afternoon, and there weren't many people picking up cars. There was basically no line.

National should include spouses as free second driver like most companies do.

Far cheaper than trying to book through National or other companies direct! Also better availability, was a real help!

National person was on break at check-in, so we were routed to next counter over, which had a longer line. After filling out paperwork, we still had to wait about 10 minutes before they could find a car.

You were the cheapest I found for on-line car rental searches.

Like: Return was rapid return man was friendly
Dislike: Had to wait a long tome at pick up point