From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4611880326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4611880326
logo_img
Reviewed: Tue, Jun 11, 2024
About Europcar: 2.0 /10
メリットは国際チェーンの大手企業が空港内にカウンターを持っていることから、車の受け取りや返却が非常に便利という点だけです。 予約時間に到着したのに7人乗りの車がなく、1時間近く待たされた挙げ句に7人乗りのMPVをもらいました。最初は良さそうだと思ったのですが、車に乗ると問題が発生しました。ガソリンタンクが満タンではなく3/4しか入っていなかったため、急いで出発する前に駐車場で車を持ってきた青年に確認しました。彼は返却時に同じ位置までガソリンを入れればいいと言ったので、そのまま出発しました。 車を返却した時も同じ位置までガソリンを入れたのですが、数日後に約200ニュージーランドドルを請求するメールが届きました。幸いにして、車の受け取りと返却時に写真を残しておいたため証拠がありました。それから長い論争が始まり、フランスの会社はメールを送っても見ていないふりをするという問題に直面しました。結局、いくつもの地域のEuropecarに連絡を取り、新しいゼランドのカスタマーサービスから返信がありました。最終的に1ヶ月以上かかりましたが、全額返金されました。 車を借りる時や返却する時には、写真やビデオをたくさん撮って証拠を残しておくことが大切です。
About QEEQ: 10.0 /10
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Relevant Reviews on Europcar Christchurch - Airport

Rex Mike

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Reviewed: Tue, Apr 16, 2024
About Europcar: 8.0 /10
Overall satisfied, but one female staff member with a leg disability had a hard attitude and lacked business knowledge.
About QEEQ: 10.0 /10

Antonio Lancelot

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Reviewed: Tue, Apr 16, 2024
About Europcar: 10.0 /10
Initially, they didn't provide the reserved Mitsubishi, and the luggage space was too small. However, they managed to swap it for a Mitsubishi at the store!
About QEEQ: 10.0 /10

Quinn Michelson

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Reviewed: Tue, Apr 16, 2024
About Europcar: 10.0 /10
They upgraded us to a hybrid car, which was spacious and comfortable to drive. Pretty good experience overall. After returning the car, they charged us NZD 100.55, but we're not sure what the fee is for. Waiting for QEEQ to help us find out!
About QEEQ: 10.0 /10

Madeline Surrey

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Reviewed: Tue, Feb 20, 2024
About Europcar: 2.0 /10
We had to exchange the car, and the 12-seater we got was hard to drive.

Omar Eipstein

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Reviewed: Wed, Feb 14, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

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