Very satisfied

It was okay, quite efficient.

The rental process was very simple with no hidden tricks. Just bring all the required documents and go to the counter to present them and pay the deposit as instructed to pick up the car.

The one-way drop-off fee is a bit expensive!

We went to two AVIS rental points, and all the attendants were from the Middle East with very poor attitudes. The car broke down on the road the next day, and we waited by the roadside for a full 4 hours before a tow truck arrived after we made the call. Although they replaced the car for free, the new car had much lower specifications. Very disappointing. Despite Zuzuche repeatedly emphasizing that AVIS rentals only require a Chinese second-generation driver's license and no translation, the local AVIS refused to rent to us without a translation. In the end, we had to switch car rental companies to resolve the issue.