The service at AVIS was barely acceptable, but some issues were not resolved in a timely manner. The vehicle pickup process at the store was cumbersome and we had some unnecessary trouble with the staff. Although my order clearly included the fee for a second driver, the staff insisted that they couldn't find this in the order and overcharged me by $70 billion. However, the QEEQ platform staff provided strong support and resolved the issue satisfactorily in the end.

Very convenient

They charged me over 200 dollars extra for services I didn't use or select.

Pickup and drop-off were very convenient

No car of the same class, had to pay for an upgrade! They said it was because of peak season.