Toronto - Niagara Falls - Round Trip to Massachusetts, USA

Emily Cowper

Canada

Reviewed: Wed, Jun 5, 2024

About Routes: 2.0 /10

Reminding all friends, do not use Routes Car Rental! They are blatantly dishonest! It's a small rental company outside the airport. When I went, there weren't many customers, but the efficiency was still low. It took a total of 2.5 hours and it wasn't worth it. Not only is their service unregulated and unruly, but the staff I saw at the store all seemed to be South Asian and were dishonest, lying blatantly: I had already bought super comprehensive insurance on Zuzuche, and the policy was in both Chinese and English, but the staff said they couldn’t understand and insisted on selling me their insurance for an extra $20 per day. Even after I called the customer service of Zuzuche, they continued to push their insurance.

About QEEQ: 10.0 /10

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

1 days rental

Relevant Reviews on Routes Toronto Airport

Deborah Joshua

Canada

1 days rental

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Reviewed: Wed, Feb 20, 2019

“Toronto, Montreal, Quebec, Ottawa, Toronto”

About Routes: 10.0 /10

The company checked the fuel level without being too strict, and didn't mind that the car wasn't washed, as it's hard to find a car wash in winter.

About QEEQ: 10.0 /10

P.Esquivel

Canada

13 day rental

Medium SUV | Jeep Cherokee or similar

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Reviewed: Sat, Nov 13, 2021

“Affordable. Worry Free.”

About Routes: 10.0 /10

Routes was able to get me a very nice SUV to use for the two weeks that I was back home visiting family. And when I needed to book a few extra days, they made the process extremely easy.

About QEEQ: 10.0 /10

QEEQ allowed me to get a great deal on a rental vehicle. As always, super easy and convenient.

F.Obodozie

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Reviewed: Fri, Jan 3, 2020

About Routes: 8.7 /10

pls consider doing a 24/7 service.

About QEEQ: 8.0 /10

R.Startup

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Reviewed: Mon, Jun 3, 2019

“No problem, though the car we got was nothing like the one we ordered.”

About Routes: 10.0 /10

The car we got (Jeep) was much larger than the car we chose (Toyota). Although the size of the vehicle was not an issue for me, it did mean higher fuel costs. I'm not sure a vehicle the size I ordered was available. This could be an issue for others. There was no user manual in the car - we couldn't turn the internal lights off for a number of days until someone told us how. Even google couldn't help us (suggested taking the fuse out). However, the service from Routes was excellent and I would definitely use them again.

About QEEQ: 10.0 /10