Picking up and dropping off the car was very convenient with no extra charges. When I picked up the car, they just asked if I wanted full insurance and even offered a discount. When I said no, they didn't insist. Before returning the car, I made a call, and by the time I reached the airport, someone was already waiting for me. The return process took just two minutes, which was fast and convenient.
After finishing the car rental paperwork, no one guided me to pick up the car. They just gave verbal directions which were hard to follow. I had to ask several people before finding it. The pickup location was a temporary stop without any specific signage, making it difficult to locate. I was not satisfied with this. Clearly, there were two staff members available; why couldn't they take a few minutes to guide the customers?
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